Privacy Policy

Privacy Policy

Prabhat Telecoms respects your privacy and recognizes the need to protect personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites.

In general, you can visit Prabhat Telecoms  website, without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics; but the individual user remains anonymous in such a case.

At Prabhat Telecoms, we are committed to providing excellent customer service and outstanding value in mobile phone and accessories, while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, your products and service preferences, date of special occasions related to people you buy gifts for (eg. birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Prabhat Telecoms. Our Privacy Policy is explained in more detail below:

PRABHAT TELECOMS PRIVACY GUARANTEE

Prabhat Telecoms promises that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time, we may reveal general statistical information about our website and visitors - such as number of visitors, number and type of goods and services purchased, etc. Your trust and confidence are our highest priority.

INFORMATION WE COLLECT

When you use our site, we collect and store some of your personal information. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs.  Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us.

To fully use our site, you will need to fill a form using our online registration form, where you may be required to provide us with your contact and identity information, residence / place of business information, and other personal information - as indicated on the forms throughout the site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information, by choosing not to use a particular service or feature on the site.

We may automatically track certain information about you, based upon your behavior on our site. We use this information to do internal research on our users’ demographics, interests, and behavior - to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

 

We use data collection devices such as "cookies" on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the site and you may be required to re-enter your password more frequently during visits.

Information We Collect Automatically: We automatically collect the following information about your use of our Sites or online Services through cookies, web beacons, log files and other technologies: your domain name, your browser type and operating system, web pages you view, links you click, your IP address, the length of time you visit our Sites or use our Services, your activities on our Sites or Services (including your movement through our Sites), and the referring URL or the webpage that led you to our Sites.

YOUR CONSENT

By using our website, you consent to the collection, use, and disclosure of information by Prabhat Telecoms and to the terms of this privacy policy. If we ever change our privacy policy, we will post the changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. If we were to make a change to our privacy policy, we will either post a notice on our website or send you an e-mail.

ITEMS AND SERVICES OFFERED ON THE SITE, BY THIRD PARTIES

There are certain items and services for which third parties request for information, before the item/service is listed on the Site. The information provided by the user for such purposes is simultaneously collected by Prabhat Telecoms, and the respective third party. This information is utilised by the third party, in accordance with its privacy policy and the terms of the offer. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.

VISITOR IDENTIFICATION - USAGE OF "COOKIES"

From time to time, information may be placed on your computer to improve site experience and services for you. This information is commonly referred to as a "cookie", which many websites use. Cookies are pieces of data stored on your computer's hard drive or browser, and not on this site.

They typically enable collection of certain information about your computer, including your internet protocol address, your computer's operating system, your browser type and the address of any referring sites.

HOW WE USE THE INFORMATION WE COLLECT

We use the information that we gather about you for the following purposes:

  • To provide our Services to you, to communicate with you about your use of our Services, and to fulfill your orders. 
  • For the purpose for which you specifically provided the information to us, including, to respond to your inquiries, to provide any information that you request, to address trouble tickets, and for providing customer service.
  • Where permitted by applicable law, to deliver customized content to you, to offer location customization, personalized help and instructions, and to otherwise personalize your experiences while using our Sites or our Services.
  • For marketing and promotional purposes, for example, where permitted by applicable law, we may use your information, such as your email address, phone number, or mailing address to contact you with newsletters, special offers and promotions, or to otherwise contact you about products or information we think may interest you including voice, data, and internet communications products and services, as well as to track the success of our marketing and advertising campaigns.
  • As permitted by applicable law, to assist us in advertising our products and services in various mediums including, without limitation, sending promotional emails, advertising our services on third party sites and social media platforms, direct mail, and by telemarketing.
  • To better understand how users access and use our Sites and Services, both on an aggregated and individualized basis, to administer, monitor, and improve our Sites and Services, for our internal purposes, and for other research and analytical purposes.
  • To protect our customers, employees or property — for instance, to investigate fraud, harassment or other types of unlawful activities involving Prabhat  Telecoms or other carriers that we do business with, and to enforce this Policy, as well as our Terms of Service. 

We may also share your information in the following circumstances and with the following persons/entities:

  • Other Purposes for Which We May Seek Your Consent:  From time to time, we may seek your consent to use your information for a purpose not described in this Policy. We may also share your personal information with third parties under other circumstances where we have your consent. For example, we may offer you the opportunity to participate in a survey or promotion; where applicable, your information will be used and shared as described in the instructions/rules to that survey and/or promotion.
  • Business Transfers. If we are acquired by or merge with another company, or if substantially all of our assets are transferred to another company, we may transfer the information we have collected from you to the other company. 
  • In Response to Legal Process. We may disclose the information we collect from you in order to comply with applicable law, judicial proceedings, a court order, or other legal process, such as in response to a court order or a subpoena.    
  • To Protect Us and Others. We may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Policy, or as evidence in litigation in which we are involved. 
  • Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes. 

LEGAL REQUESTS

We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. This is to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement, or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, email address, UserID history, fraud complaints, and bidding and listing history - without a subpoena.

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure - except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. Further, we can (and you authorize us to) disclose your name, street address, city, state, zip code, country, phone number, email, and company name to Intellectual Property right's owners under confidentiality agreement, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

CHANGES TO THIS POLICY

This Policy is subject to change, and any changes to this Policy will be posted on our Sites. All information submitted through the Sites to Prabhat Telecoms is subject to the terms and conditions of this Policy, as amended.

FEEDBACK

At PRABHAT TELECOMS, we welcome your questions and comments regarding our privacy policy. You may contact at info@prabhatgroup.net

 

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